Electrified S & SmartBike Outlet
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DOES THE ELECTRIFIED S/SMARTBIKE COME WITH A LOCK?
If you order a SmartBike or Electrified S, our heavy locking chain is included.
WHAT IS THE VANMOOF PEACE OF MIND GUARANTEE?
Peace of Mind is an extra anti-theft protection service you can purchase along with your SmartBike or 2016/2017 Electrified S. If your bike gets stolen, our team of ruthless Bike Hunters will track it down. If we can't recover it for you within two weeks, we'll replace it.
WILL MY ELECTRIFIED S OR SMARTBIKE COME WITH THE PEACE OF MIND GUARANTEE?
The Peace of Mind Guarantee is available as an add-on for the SmartBikes and the 2016 and 2017 Electrified S models. All other Electrified bikes (i.e. M3) are not covered. However, these earlier models do come with built-in location tracking. Should a thief get their hands on your bike, simply report it stolen in the VanMoof app and our team will provide you with coordinates so you can track it down yourself.
CAN I BUY PEACE OF MIND GUARANTEE FOR MY BIKE?
Yes, the 3-year Peace of Mind Guarantee is available as an add-on when you purchase a SmartBike, 2016 Electrified S, or 2017 Electrified S model.
CAN I BUY A ONE YEAR PEACE OF MIND GUARANTEE?
We're only able to offer the 3-year Peace of Mind Guarantee for Outlet bikes.
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