How can I unlock my bike?
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There are several ways to unlock your bike:
1. If your bike is connected to the app:
Tap the unlock icon on the app home screen
When touch-unlock and auto wake-up are activated in the app, simply press the left handlebar button once to activate the unlock sequence
2. If your bike is not connected to the app:
Hold the left handlebar button for 4 seconds until you hear a beep from the pin-code sequence.
Next enter the first digit of your backup code ( if the first digit of your code is 3, press the button three times). You’ll hear a confirmation noise. Next, enter the second and after the beep the third digit of the code.
The Matrix Display then shows a five-second countdown timer, and you’ll hear a ticking sound. Simply move your bike backwards or forwards to release the locking pin and unlock the bike.
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