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Here you’ll find release notes for every update of the VanMoof iOS and Android apps over the past 12 months – check back here often to find out what's new. 19 July 2017: Android v3.4.0 On top of improved...
Read articleThe VanMoof app will work with Android and IOS smartphones that support BLE 4.1. You will be able to download the app from the Apple or Google Play stores by searching for 'VanMoof'. The app will be ready by th...
Read articleThe first time you open the VanMoof app you will be guided through a simple setup process. It will register you and your bike, then automatically pair your smartphone with your SmartBike. Make sure you have a w...
Read articleTwo phones can not be connected to the bike at the same time. If you do wish to share your bike with a friend or relative, you can use the VanMoof app on a different phone with the same credentials. Do rememb...
Read articleNo, it’s not needed, you can use your remote key to unlock and lock your bike. However using the app makes it easier to report your bike as stolen, as well as adjusting your lights and unlocking the Smart Bike.
Read articleIt’s picking up your smartphone’s bluetooth signal. You can stop this from happening by logging off from your app after each use or, if you have an iPhone, by simply closing the app. Update: From the release ...
Read articleIf the VanMoof app does not connect to your Electrified S or Smartbike anymore, you can try the following: iPhone: - Make sure your Smartphone is connected to the internet by either WiFi or a mobile 3G/4G netw...
Read articleNo, the SmartBike and the Electrified S have the exact same app but two different interfaces. Depending on which VanMoof you register, the correct interface will automatically be shown.
Read articleIf you are lucky enough to own both an Electrified S and a SmartBike, you will need to register them separately, with two different email addresses for each account. You’ll need to be logged out of one account...
Read articleThis function is already live for android users, but it is still in development for IOS, we’ll let you know as soon as it goes live. Update: This feature is expected to be released in March 2017
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