General 7

• How often should I get my bike serviced?
• Why is the first check-up so important?
• I don't live near a VanMoof Brand Store. Where can I service my bike?
• How to install a rear carrier on your Electrified S2 & X2
• Can I borrow a bike while my VanMoof is being serviced?

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Brakes, Wheels & Tires 12

• Can I mount the VanMoof S3 & X3 brakes on my S2 & X2?
• What wheel sizes do VanMoof bikes use?
• How to clean and adjust your Brakes.
• What's the perfect tire pressure?
• What type of tires does my bike have?

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Saddle, Grips & Kickstand 7

• Can I buy a new saddle?
• Is it possible to fit another saddle?
• What is the correct saddle height?
• What is the maximum saddle height?
• I'm getting saddle-sore, what should I do?

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Frame & Fork 3

• Where can I find my bike's frame number?
• Will my VanMoof rust?
• What accessories are available for my bike?

Chainguard, Drivetrain & gears 7

• How many gears do I need?
• My gears are not shifting correctly, what should I do?
• Do I need to lubricate my chain?
• My bike makes a creaking noise when I pedal, what's wrong?
• How to lubricate the drive chain of your VanMoof

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Steering & Seating Position 1

• How high should I set my handlebar, and how?