Each new VanMoof bicycle frame and original parts have a guarantee against defects in workmanship and materials for three years* from the day of delivery of... Read more

No, the VanMoof warranty is only available in the locations we can currently ship to.  Read more

We work hard with our shipping partners to make sure that your order is delivered in perfect condition. If your bike has been damaged in transit, please con... Read more

If you have an issue with your VanMoof, please use our contact form to get in touch. Our support team will be happy to help you further. Read more