Yes, the S5 & A5 includes a removable phone mount feature. You'll need to get your hands on a SP Connect phone case to attach your phone to the bik...
Read more
Estimated shipping dates are shown when placing the order. The sooner you place your order, the sooner you ride. After your order is placed you can check y...
Read more
To compare our models, head over to our VanMoof comparison chart to view the different bike specifications, or download the full comparison specs sheet below.
Read more
The S5 & A5 are the next generation of VanMoof city e-bikes. The VanMoof V is our new high-speed bike, expected in 2023. Learn more about the VanMoof V ...
Read more
All VanMoof models can be serviced at our Brand Stores. Our Service Hubs and certified workshops can only service our newest S5 & A5 and the S3 & X3...
Read more
Yes, you can add both a front and rear child seat. The rear will require a Heavy Duty Rear Rack due to the new bike design. Front child seat Because t...
Read more
You can now book a test ride for the new S5 & A5, depending on your location. Over time we’ll add new locations, but for now, you can enter your locatio...
Read more
Partial payments are no longer available for new orders, the below information is still applicable for orders already placed. How does the partial paym...
Read more
The S5 and A5 will work with the Apple Find My network, pending certification. Meaning we're in the process of getting the certification for the S5 &am...
Read more
We'll be releasing new accessories soon. Join our mailing list to receive first-hand updates on when you'll be able to get your hands on them. If ...
Read more
The VanMoof S5 and A5 were not designed to pull trailers, but they will fit a mounting system that's compatible with an M10X1.0 axle thread. We recomme...
Read more
So, you’re new S5 or A5 bike has arrived! We can’t wait for you to hit the road, we bet you can’t either. But before rushing into setting up your bike, plea...
Read more
So, your new VanMoof S5 or A5 has arrived! Here we’ll help you register your bike and solve any issues you might come across when you first set up your bike...
Read more
Locking your bike Here’s how easy it is to lock your bike: Align the stripes: Make sure a white stripe on the chain guard is aligned with one of the str...
Read more
Your bike uses a 3-gear E-Shifter to automatically shift gears at pre-set moments. Simply choose a gear setting that suits your typical ride or pedal speed....
Read more
The most important things you need to know about your bike are integrated into your handlebar. The bike buttons help your ride, while the Halo Ring interfac...
Read more
If your S5 or A5 bike is not responding like normal, you may need to reset your bike: Hold the power button down for 10 seconds. Let go of the button ...
Read more
Your bike will go in ‘Sleep mode’ after 5 minutes of no activity (only when you’re phone is connected). After this, you might experience that you can no lon...
Read more