Are the buttons on your handlebar working incorrectly or not at all? We recommend resetting your bike by holding down the Power button. If the problem continues, please check the following:
Is your bike battery charged?
The Boost button doesn’t work well when the battery is low. Try charging your bike.
Have you replaced your handlebar grips?
This may have resulted in damage to the buttons cable. Please book an appointment to replace the buttons.
Is the problem only occurring during or after rain?
The rain may have damaged the buttons. Please book an appointment to replace the buttons.
If you’re still experiencing issues, please reach out via chat or book an appointment.