If you need to reset your Electrified, first make sure your bike is not currently connected to your smartphone. Then, look under the bike's top tube at the area beneath the Matrix Display. You'll see the plastic speaker grill, with a small circular hole at the end nearer the handlebars. Insert a small tool (like a pen or paperclip) into this hole and push until you hear a clicking sound. Remove the tool – the bike has now been reset and should function as normal.