The Electrified S can be reset by turning it off with the on/off button and waiting for 30 seconds. 


If that didn't solve your issue, try hard-resetting your Electrified. 


To do this, you'll need: 


A micro USB cable 


A power source (phone charger, powerbank, or even a laptop) 


Connect the micro USB cable to the power source. Plug the micro USB cable into your Electrified S USB port (on the bottom of the top tube, below the display). After a little while, the smart unit will activate – you're good to go!