You have been provided with an up-to-date shipping window in your order confirmation. This is also shown in your My VanMoof account. We'll send you a Track & Trace link as soon as your bike leaves our warehouse, and you can then follow your bike’s journey to your delivery address.

Depending on availability, accessories may ship after your bike. We’ll always prioritize your bike, so you can start riding as soon as possible.

Make sure you double check your email spam folder, as shipping emails can sometimes end up there by accident.