There are currently 11.496 Electrified S2 & X2s bikes on the road across Europe, Japan and the US. We’ve only identified 19 bikes with this issue, but it could potentially affect more. That’s why we are contacting every Electrified S2 & X2 rider directly. 


If you’re riding an Electrified S2 or X2 and we didn’t contact you already (maybe you changed email address or bought the bike from someone else), please contact us here.


Please note – this issue only affects the Electrified S2 & X2. All other bikes are unaffected.