Not all connections are forever..

Android App -
Electrified S2/X2 Riders who experience connection issues with our Android app should follow these steps:
Ensure you are running the latest app version available in Play Store
Ensure the device is close enough to the bike
Verify that another device is not connected to the bike
Toggle Bluetooth off and on
Ensure the location permission is granted and location services are enabled
Ensure that battery optimisations are disabled for our app (https://dontkillmyapp.com)
Ensure bike is charged
Restart the phone
Reset the bike
Disconnect other bluetooth connected devices
Double check if you logged into the account with the bike you are trying to connect to
Try to connect with another device

iOS App -
Electrified S2/X2 Riders who experience connection issues with our iOS app should follow these steps below to establish the connection:
Ensure you are running the latest app version available in the App Store
Ensure your smartphone is close enough to the bike
Make sure that there is no other device connected or trying to connect to the bike
Toggle Bluetooth off and on
Ensure bike is charged
Reopen the app
Reboot the phone
Reset the bike
Disconnect other bluetooth connected devices
Disconnect Apple Watch app (put it in flight mode)
Double check you logged into the account with the bike you are trying to connect to
Try to connect with another device