Our bikes use a combination of GSM cell-tower triangulation and connected smartphone location services to accurately pinpoint the stolen bike’s location*. We're only able to activate this tracking when a rider reports their bike stolen in the VanMoof app or on MyVanMoof.com

Registering your bike as stolen will activate the tracking system, which sends the bike's coordinates to our servers. You (and our Bike Hunter) can use these coordinates to find your bike.