With Peace of Mind: Maintenance, our Bike Doctors will keep your bike in optimal condition with proactive check-ups and responsive maintenance for a period of 3 years. To make an appointment, please contact your local brand store. If you have an issue outside of normal wear and tear (or what's covered by your warranty) we can still help, but you may have to pay for repairs and shipping.


Mobile bike doctor visit 

We are currently trialing a new Bike Doctor Network in the Netherlands (Amsterdam, Den Haag, Utrecht, Haarlem and Rotterdam) and Germany (Berlin). If you live in these cities, you can request a Mobile Bike Doctor visit.

 

This service is currently only available for riders in these cities with a VanMoof S3 or X3, an Electrified S2 or X2, or a Smart X or S. Our mobile Bike Doctors can help you with flat tires, brake adjustments, and bike assembly (VanMoof S3 or X3 only). 

 

If you have a different bike or need help with a different issue, please schedule a regular Bike Doctor appointment at the nearest brand store.

 

Click here to book your Bike Doctor appointment.