This only affects an early production batch of 1,083 VanMoof S3 & X3 bikes. All other bikes (including all other VanMoof S3 & X3s, and earlier models) are unaffected by this issue. If your bike is affected, you will have received an email from us on November 18. If you didn’t receive this email but still want to double-check, you can enter your S3 or X3 frame number here. We’ll check its production batch to see if it is potentially affected.