This video will show you the three ways to unlock the VanMoof S3 & X3.
1. Using your phone
- Make sure your smartphone connects to your bike
- Stand close to you bike and press the unlock button in the VanMoof App
- A five-second timer will appear, and you’ll hear a ticking sound
- Move the bike forwards or backwards within the timer to unlock
2. Using Touch Unlock
- Make sure Touch Unlock is activated in the VanMoof App
- Stand close to the bike with your smartphone connected and press the left handlebar button
- A five-second timer will appear, and you’ll hear a ticking sound
- Move the bike forwards or backwards within the timer to unlock
3. Using your backup unlock code
- To input your backup unlock code, press and hold the left handlebar button until you hear a sound.
- For this example, we will use the code 1-2-1.
1) Enter the first digit of your code – in the example above that means pushing the button 1 time. You’ll hear a beep as confirmation.
2) Enter the second digit of your code – pushing the button another 2 times. You’ll hear a beep again.
3) Enter the third digit of your code – pushing the button 1 time. You’ll hear a final beep.
4) A five-second timer will appear, and you’ll hear a ticking sound. Move the bike forwards or backwards within the timer to unlock.
For more help, contact our support team.