This video will show you the three ways to unlock the VanMoof S3 & X3.

1. Using your phone

• Make sure your smartphone connects to your bike
• Stand close to you bike and press the unlock button in the VanMoof App 
• A five-second timer will appear, and you’ll hear a ticking sound
• Move the bike forwards or backwards within the timer to unlock
  

2. Using Touch Unlock

• Make sure Touch Unlock is activated in the VanMoof App
• Stand close to the bike with your smartphone connected and press the left handlebar button
• A five-second timer will appear, and you’ll hear a ticking sound
• Move the bike forwards or backwards within the timer to unlock
  
  

3. Using your backup unlock code

• To input your backup unlock code, press and hold the left handlebar button until you hear a sound.
• For this example, we will use the code 1-2-1.
  1) Enter the first digit of your code – in the example above that means pushing the button 1 time. You’ll hear a beep as confirmation.
  2) Enter the second digit of your code – pushing the button another 2 times. You’ll hear a beep again.
  3) Enter the third digit of your code – pushing the button 1 time. You’ll hear a final beep.
  4) A five-second timer will appear, and you’ll hear a ticking sound. Move the bike forwards or backwards within the timer to unlock.
  
  For more help, contact our support team.