Yes, you can book a repair appointment at your nearest Brand Store or Certified Workshop from your My VanMoof account. You’ll be directed to our booking tool on the ‘My bike’ page. Click on the ‘Find a solution’ button below the bike you like to book the repair for.

Your nearest brand store can also help you book the appointment. Get in touch with your nearest brand store here.

Mobile Bike Doctor
We’ll come to you: Mobile Bike Doctors are available in several of our brand store cities. Read all about this service