Due to current Covid regulations, you must book your appointment in advance. You can book a repair appointment at your nearest Brand Store, Service Hub, or certified workshop from your My VanMoof account. You’ll be directed to our booking tool on the ‘My Bike’ page. Click on the ‘Find a Solution’ button below the bike you’d like us to repair.



Your nearest Brand Store can also help you book the appointment directly. Get in touch with your nearest Brand Store here.


We’ll come to you: Mobile Bike Doctors are available in several of our Brand Store cities. Read more on how to book a Mobile Bike Doctor appointment here.