When you plug your charger into the mains you should see a green light. If you then connect the charger in your bike, the light will turn red. If you don’t see a green light or the light isn’t turning red once plugged in, your charger may be faulty. Please contact customer support, so they can find a solution.
Frequently asked questions
My VanMoof S2 or X2 isn’t charging, or the charger isn’t working Print
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