You can adjust the lights settings of your VanMoof S3 or X3 in the VanMoof app. You can choose between ‘Auto’, ‘Always on’ or ‘Off’.
If your bike’s lights are not turning on, make sure ‘Auto’ or ‘Always on’ is selected. If you select, ‘Off’, your bike’s lights will not function. We recommend selecting ‘Auto’ or ‘Always on’ for safety reasons.
‘Always on’ means your lights will always be on while riding your bike. ‘Auto’ uses the bike’s onboard light sensors to switch the lights on an off depending on the ambient light.
If your lights are not switching on and off when using the ‘Auto’ option, you can calibrate the bike’s light sensor in VanMoof App. Make sure your phone is connected to your bike, then go to the settings tab in your app. Tap ‘Calibrate light sensor’ and follow the instructions.
- Find a place with light conditions where you’d want your bike lights to turn on – like a dark room or tunnel.
- Move the slider in the app to adjust the light sensitivity. The more you move the slider to the right, the darker it must be for your lights to turn on.
- Go into a brighter area and make sure your lights turn off. If not you may need to adjust the slider again.
If you’re still experiencing issues with your lights, please contact customers support.