Our Certified Workshops can handle the same repairs as we do at our Brand Stores with the exception of:

• Front fork fixes
• Paint damage or damage due to a crash
• Battery replacements

The Certified Workshops can only repair error codes: 22, 23, 38, 40, 41, 42, 44, 45 and 48. 

If you’re in need of a repair that can’t be done by the Certified Workshop or need help with a different issue, please schedule a regular Bike Doctor appointment at the nearest Brand Store or via your My VanMoof account.