The PowerBank can be installed to your bike frame using the Lock Dock. Follow the instructions in the video or manual below. Please keep in mind that the instructions for the VanMoof S3 are slightly different to the VanMoof X3.
First, make sure that your bike’s firmware is up to date (version 1.6.8 or higher) and you’re using the latest version of the VanMoof app (iOS: 3.11 or higher, Android: 5.10 or higher). You won’t be able to use your PowerBank if your bike is running on an outdated firmware version.
After you’ve installed your PowerBank, make sure to follow our guide for how to use it. It’s important to correctly connect your PowerBank.
Use the instructions in the video below to install the PowerBank on your VanMoof S3.
Use the instructions in the video below to install the PowerBank on your VanMoof X3.