Having issues with your bike? You have two options in My VanMoof account under the Help section:

1. Try to fix the bike yourself 

This step-by-step tool will help you to diagnose and fix your bike. 

Please keep in mind that this tool is currently only available in English.

2. Book an appointment

Our Bike Doctors are here to fix your bike or give it a checkup. Through this service you can pick a time at a service location nearby.