Currently, the Maintenance Packages are only available for S3 & X3 and S5 & A5 bikes. Please keep an eye on our website to be the first one to find ...
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It's not possible to refuse certain repairs within the selected Maintenance Package. Once you booked a package, our Bike Doctors will proceed to carry o...
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When you have Peace of Mind Maintenance, you won't have to add these Maintenance Packages to your appointment. These maintenance packages are automatica...
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It's not possible to be refunded on the Maintenance Packages. Once you picked a Maintenance Package, the Bike Doctors will continue the maintenance work...
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It's not possible to request that your firmware is not updated. Firmware updates are part and a condition of VanMoof’s maintenance and repair routine. F...
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Great to hear that you’re used to maintaining your bike regularly. We decided to upgrade the previous full check-up to three levels of Maintenance Packages,...
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The Maintenance Packages are not covered by warranty, as maintenance check-ups are not covered under warranty. Please check out our Warranty page to find ou...
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The three Maintenance Packages are based on the amount of maintenance that the bike needs. The bigger the package, the more thoroughly your bike will be mai...
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Sometimes it can happen that the bike needs a repair that doesn't fall under the Maintenance Package that you picked. That is why the packages include a...
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The bigger the package, the more maintenance that we carry out. You can find an overview of the Maintenance Packages and what’s included down below. Ride S...
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We no longer offer the previous Full Check-Up. The Maintenance Packages replace the standard check-up and are designed to give our riders more clarity and m...
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Not only do we want to get your bike back in tip-top shape - we also want to make sure you don’t have to miss your bike for too long. With a pre-approved bu...
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