VanMoof+ is a flexible monthly subscription service for our Smart S & X bikes. It includes unlimited repairs, Bike Hunter protection, and access to a Van...

VanMoof+ subscriptions are currently available for the Smart S and Smart X bikes. We've taken the decision not to offer subscriptions on the Electrifie...

VanMoof owns the bike, so you can ride it worry-free. No stressing about high initial costs, repairs, or bike thieves. 

You can, but please be aware that you’ll have to pick up the bike from your nearest brand store, and take it back in for servicing whenever required.

Sadly not, VanMoof+ is only available in countries with a brand store. These are currently the Netherlands, Germany, France, England, Japan and the United S...

With a VanMoof+ subscription, you can borrow a VanMoof bike when you visit any brand store city. Let us know where you're going to be and we'll ha...

Yes – that’s one of the best things about VanMoof+. When we launch a new VanMoof bike, we'll make subscribers a great offer to upgrade.

It’s currently not possible to transfer a VanMoof+ subscription to a new location. If you're planning on relocating, we suggest cancelling your subscri...

You can add accessories to your bike (like a handy front or rear carrier) by buying them online or in our brand stores. They're yours to keep. 

No, but you can always sell your keys on to another customer who agrees to take over your subscription. That way you can recover some of the Key Fee, and we...