General
General subscription information
On the 1st of January 2020, the Dutch government changed the law to make it easier to lease a bike as an employer or employee. We've partnered with Fri...
Wed, 4 Mar, 2020 at 12:32 PM
With a VanMoof+ subscription, you can borrow a VanMoof bike when you visit any brand store city. Let us know where you're going to be and we'll ha...
Wed, 16 Oct, 2019 at 2:25 PM
It’s currently not possible to transfer a VanMoof+ subscription to a new location. If you're planning on relocating, we suggest cancelling your subscri...
Tue, 6 Aug, 2019 at 4:45 PM
You can add accessories to your bike (like a handy front or rear carrier) by buying them online or in our brand stores. They're yours to keep.
Wed, 16 Oct, 2019 at 2:25 PM
Simply report it stolen in the VanMoof app, file a police report and our Bike Hunters will get straight to work. You're welcome to borrow a bike f...
Wed, 16 Oct, 2019 at 2:27 PM
We've taken the decision not to offer subscriptions on the Electrified S2 & X2. We're committed to making our bikes as accessible as possible ...
Thu, 28 Nov, 2019 at 5:34 PM