Service

Subscription service

What do I do if my bike needs some love?
Just drop in to your nearest brand store, free tune-ups are included with your subscription.
Wed, 16 Oct, 2019 at 2:18 PM
What if my bike breaks?
We build VanMoof bikes to be city-proof in every way, but if yours needs some extra love, just bring it to your nearest VanMoof brand store. Our Bike Doctor...
Wed, 16 Oct, 2019 at 2:19 PM
Can I get my bike serviced or repaired by a different company?
You can, but this will be at your own cost. We'll always ship spare parts for free. 
Wed, 16 Oct, 2019 at 2:19 PM
Are all repairs and service included?
Yes, this is all covered by your subscription, even the smallest check-up. Just drop your bike at a VanMoof brand store and our Bike Doctors will get to wor...
Wed, 16 Oct, 2019 at 2:19 PM
How long do Bike Doctor repairs take?
If it's just a small issue (like a flat tyre), we will always do our best to fix your bike on the spot. If a bigger repair is necessary, we'll ass...
Wed, 16 Oct, 2019 at 2:19 PM