If you buy a new VanMoof bike within the term of your policy, then you are able to transfer the Peace of Mind Service to that bike. Contact our support team...

It works like this: 1. Notify us that your bike is stolen via the VanMoof app. 2. Go to the police, report your bike stolen and send us the police r...

We'll recover or replace your stolen bike for free the first time. If by some freakish bad luck your bike is stolen a second or third time, we’ll recov...

Your Peace of Mind Service policy is yours, and yours alone. If you sell your SmartBike or Electrified S, your policy is non-transferable to other users but...

We're not able to offer that payment option yet. We'll let you know if that changes!

Of course! Our Peace of Mind service is designed to provide complete protection against bike theft, or you can fully insure your bike via a third party comp...

Our Peace of Mind Service is pretty powerful theft insurance, but we don't offer separate damage insurance. We'll let you know if that changes! 

Ouch! And yes, we'd love to transfer your Peace of Mind Service policy to your new bike. It's valid for the remaining length of your existing poli...

We only have Bike Hunters in the countries where we sell bikes. If you move to another of the countries we ship to, we're happy to continue offering our...