General

Why is the first check up so important?
When you ride a new bike for the first time, you're subjecting it to a kind of stress and wear that it's never experienced before. We set up every...
Fri, 16 Aug, 2019 at 2:06 PM
How often should I get my bike serviced?
VanMoof bikes are designed to require very little maintenance, but it's still a good idea to show them a little love every now and then.  We recommend...
Wed, 7 Aug, 2019 at 9:53 AM
Where can I bring my VanMoof for maintenance?
From a mechanical standpoint, our bikes work like any other – so your local bike shop will be able to help out with any day-to-day mechanical servicing.  I...
Wed, 7 Aug, 2019 at 9:54 AM
Can I borrow a bike while my VanMoof is being serviced?
Yes! We have a limited number of loan bikes available for you to use while your bike is being repaired. We'll do everything we can to make sure you get...
Wed, 7 Aug, 2019 at 9:55 AM