You can book a repair appointment in one of our Brand Stores, Service Hubs, or certified workshops via the ‘Help’ section in My VanMoof. The full list of al...
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We offer our Bike Doctor Network in Amsterdam. This service is currently only available for riders with a VanMoof S3 or X3, or an Electrified S2 or X2. Our ...
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These simple tips will keep your VanMoof riding happier, so you can enjoy many more years of smooth riding. Pump your tires You’ll be 15% more energy effi...
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We set up every new VanMoof bike to make sure it's ready-to-ride, but it's normal for some parts to work a little loose after a while. To make sur...
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Our custom rear carrier can be used to carry bigger loads and to mount panniers. It’s easy to install at home, just follow these instructions.
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Yes! We have a limited number of loan bikes available for you to use while your bike is being repaired. We'll do everything we can to make sure you get...
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Having issues with your bike? You have two options in My VanMoof account under the Help section: 1. Try to fix the bike yourself This step-by-step too...
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