If you experience issues with battery or motor, there's a few quick steps which may solve the problem. 1. Check that your motor support level is not 0...
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We set up every new VanMoof bike to make sure it's ready-to-ride, but it's normal for some parts to work a little loose after a while. To make sur...
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A VanMoof bike is mechanically similar to other bicycles, so any bike mechanic should be able to perform basic service and repairs. If you have technical i...
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Our custom rear carrier can be used to carry bigger loads and to mount panniers. It’s easy to install at home, just follow these instructions.
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Yes! We have a limited number of loan bikes available for you to use while your bike is being repaired. We'll do everything we can to make sure you get...
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Most technical issues can be solved by a quick restart. This video shows you how to manually reset the Electrified S2 & X2 if your bike gets stuck. If t...
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