Smart Bike Discontinued

Why are you stopping production of non-electric bikes?
We believe that e-bikes are the future of city mobility. We want to focus all of our efforts on making the best e-bike for riders all over the world.
Mon, 3 Feb, 2020 at 12:58 PM
Can I upgrade to a different bike with my subscription?
It’s not possible to switch to a different bike. You can continue your current subscription as long as you like, and we’ll still service your bike whenever ...
Mon, 3 Feb, 2020 at 12:58 PM
When will you officially stop selling Smart Bikes?
We’ll continue selling the Smart S&X as long as stock lasts. Production of these bikes has now stopped – when they’re gone, they’re gone!
Mon, 3 Feb, 2020 at 12:58 PM
Will the Bike Doctors still service my bike in the future?
Yes! We’ll still stock all spare and replacement parts, and the Bike Doctors will continue servicing Smart Bikes.
Mon, 3 Feb, 2020 at 12:59 PM
What about Peace of Mind for my Smart Bike?
If you have Peace of Mind protection for a Smart Bike, this will remain unchanged for the foreseeable future. There may be a point in time where we have no ...
Mon, 3 Feb, 2020 at 12:59 PM
Can I extend my Peace of Mind?
No, it’s not possible to extend an existing Peace of Mind plan for a Smart Bike.
Mon, 3 Feb, 2020 at 12:59 PM
Will I still be able to purchase Smart Bike accessories?
Yes, we’ll still have Smart bike accessories available for the foreseeable future.
Mon, 3 Feb, 2020 at 12:59 PM
What happens if my bike needs replacement parts?
We want you to enjoy your bike for years to come. We’ll keep all replacement parts in stock to service your bike whenever it needs some love.
Mon, 3 Feb, 2020 at 12:59 PM
I purchased Peace of Mind with my Smart Bike – will I still get a replacement if it gets stolen and can’t be recovered?
If the Bike Hunters are unable to recover your bike, we’ll make sure that we have a suitable alternative ready for you.
Mon, 3 Feb, 2020 at 12:59 PM
I have a Smart Bike subscription– will I still get a replacement if it gets stolen and can’t be recovered?
If the Bike Hunters are unable to recover your bike, we’ll make sure that we have a suitable alternative ready for you.
Mon, 3 Feb, 2020 at 12:59 PM