When you first receive your VanMoof, you’ll need to pair the bike with your VanMoof account. Make sure to download the VanMoof app to your smartphone first....
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You'll be prompted to set your backup unlock code the first time you connect your bike to the app. If you want to change your code, open the app, conne...
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If you need to deregister your bike from your account, please contact us and let us know which email address needs to be removed from which frame number. ...
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To make sure that someone with your phone can't steal your Electrified S2 or X2, use your backup unlock code to unlock your bike immediately and park i...
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No, they would need your VanMoof login details to use the bike normally. As part of the built-in theft defense system, the Electrified S2 & X2 disables ...
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Android App Riders who experience connection issues with our Android app should follow these steps: Ensure you are running the latest app version availab...
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Our bikes use a combination of GSM cell-tower triangulation and connected smartphone location services to accurately pinpoint the stolen bike’s location*. W...
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No, they would need your VanMoof login details to use the bike normally. When you have reported your bike is reported stolen via the app or MyVanMoof accou...
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