Peace of Mind Maintenance

What’s included in Peace of Mind Maintenance?
Everything you need to keep your bike in tip-top shape, including all labor and parts. We’ll perform any necessary repairs, and invite you for regular Bike ...
Mon, 18 May, 2020 at 9:25 AM
What’s not included?
 We won’t cover any damages caused by an accident or vandalism. If you need to bring your bike to one of our brand stores or Fixer locations, we will cover ...
Mon, 20 Apr, 2020 at 12:11 PM
Where is Peace of Mind: Maintenance available?
You can enjoy Peace of Mind: Maintenance coverage in Belgium, France, Germany, Japan, The Netherlands, UK, and the US. If you need help with your bike, our ...
Thu, 30 Jul, 2020 at 1:33 PM
Where is this coverage valid?
  You can enjoy Peace of Mind coverage in Belgium, France, Germany, Japan, The Netherlands, UK, and the US. You will be supported by mobile Bike Doctors in ...
Mon, 20 Apr, 2020 at 11:42 AM
Is battery servicing included in the Peace of Mind Maintenanc package?
Yes, although your battery should last significantly longer than three years. If it does require replacing, it is fully covered by this package.  ...
Tue, 2 Jun, 2020 at 9:19 AM
Can I buy one Peace of Mind package for multiple bikes?
 No, Peace of Mind coverage is linked to the frame number of your bike and can only be used for that specific bike. 
Mon, 20 Apr, 2020 at 12:06 PM
Can I buy this for my other VanMoof bike?
 No, Peace of Mind policies are linked to a specific bike at the time of purchase. It is not possible to transfer an existing policy to a new bike, and is o...
Mon, 20 Apr, 2020 at 12:04 PM
Is the Peace of Mind Maintenance package an extended warranty? What’s the difference?
  No, it’s not. Your bike has a three-year warranty against defects in materials and manufacturing. This does not cover day-to-day wear and tear. The Peace ...
Wed, 29 Apr, 2020 at 8:47 AM
Can I replace parts before they are worn, just to be safe?
 Our Bike Doctors will make a clear decision on which parts need to be replaced to keep your bike running in tip-top condition.  ...
Mon, 20 Apr, 2020 at 12:00 PM
Can I transfer my current Peace of Mind coverage to a new bike?
No, Peace of Mind policies are linked to a specific bike at the time of purchase. It is not possible to transfer an existing policy to a new bike.
Mon, 20 Apr, 2020 at 11:25 AM