Your bike ships pre-assembled, and will be ready to ride after a few simple steps. We created a quick video that shows everything you need to do. You ...
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Although the VanMoof S3 & X3 have a similar frame design to the Electrified S2 & X2, almost everything has been upgraded: The motor is more po...
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The only differences between the S3 & X3 are the frame shape and wheel size. The X3 is designed for riders between 155-200cm and has 24" wheels ...
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All VanMoof S3 & X3 specs can be found on the bottom of the page here. Also other articles in our solution center will tell you more about the new bike....
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Yes, this is possible. Just fill out the FiscFree form with the following information (depending what you'd like to order): Brand: VanMoof Typ...
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The maximum assisted speed of our electric bikes is limited to comply with local regulations. In the US our bikes are limited to a maximum assisted speed of...
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This video will show you the three ways to unlock the VanMoof S3 & X3. 1. Using your phone Make sure your smartphone connects to your bike Stand...
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Unfortunately, VanMoof isn’t participating in this initiative and we haven’t registered as suppliers. Our invoice is created at the time of shipping and, du...
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You can change a bike’s registered owner in your My VanMoof account. In the menu, go to ‘Bikes’. Navigate to the bike you’d like to change the ownership of ...
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In France, bike incentives differ per region as they aren’t offered at a national level. We have listed the regions that offer a reimbursement where the cri...
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Yes you can, but they will only be available via our Outlet store. You can check availability here. If the Outlet does not have the ride you're looking ...
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Our VanMoof S3 and X3 series will no longer be restocked – however, if you're looking to make your commute the highlight of your day, then check out our...
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Yes, your VanMoof S3 or X3 will still be able to be repaired by one of our Bike Doctors. You can book an appointment via the app or your MyVanMoof account.
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Yes you can still buy accessories for your VanMoof S3 or X3 via our online store. Simply use the filter on the left hand side to see what accessories are co...
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Yes, your VanMoof S3 or X3 is still applicable for the trade in program. If you have any questions, reach out to our Support team via the chat or Facebook a...
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Cancellations are possible up until the moment our Warehouse team starts preparing your order for shipment. You can canel your order via your MyVanMoof acco...
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