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VanMoof S3 & X3
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How do I set up my VanMoof S3 or X3?
Your bike ships pre-assembled, and will be ready to ride after a few simple steps. We created a quick video that shows everything you need to do. You ...
How to charge your e-bike and battery care
This article will teach you everything you need to know about looking after your e-bike and its battery. We’ll cover: 1. Charging your e-bike 2. Storin...
What features does the VanMoof S3 & X3 have?
Although the VanMoof S3 & X3 have a similar frame design to the Electrified S2 & X2, almost everything has been upgraded: The motor is more po...
What is the difference between the S3 & X3?
The only differences between the S3 & X3 are the frame shape and wheel size. The X3 is designed for riders between 155-200cm and has 24" wheels ...
What are the bike's specifications?
All VanMoof S3 & X3 specs can be found on the bottom of the page here. Also other articles in our solution center will tell you more about the new bike....
Is it possible to order the VanMoof S3 & X3 via FiscFree/Nationale Fietsprojecten (NFP)?
Yes, this is possible. Just fill out the FiscFree form with the following information (depending what you'd like to order): Brand: VanMoof Ty...
How fast can I ride the VanMoof S3 & X3?
The maximum assisted speed of our electric bikes is limited to comply with local regulations. In the US our bikes are limited to a maximum assisted speed of...
How do I unlock the VanMoof S3 & X3
This video will show you the three ways to unlock the VanMoof S3 & X3. 1. Using your phone Make sure your smartphone connects to your bike Stand...
Does VanMoof participate in the Italian government’s cycle initiative?
Unfortunately, VanMoof isn’t participating in this initiative and we haven’t registered as suppliers. Our invoice is created at the time of shipping and, du...
Can I trade in my old bike for the new model?
At VanMoof our goal is to make our products available for as many people as possible. Thanks to the growth we have experienced in the past years, we were a...
How can I change the owner of my bike?
You can change a bike’s registered owner in your My VanMoof account. In the menu, go to ‘Bikes’. Navigate to the bike you’d like to change the ownership of ...
What are the bike incentives in France?
In France, bike incentives differ per region as they aren’t offered at a national level. We have listed the regions that offer a reimbursement where the cri...
Declaration of Conformity
You can download the Declaration of Conformity for the VanMoof S3 and the VanMoof X3 below.
Firmware and firmware-updates
Firmware makes sure your VanMoof bike functions as it is intended to. It’s basically a small piece of software that controls your bike’s electronics, and te...
Share the unbeatable feeling of riding your VanMoof by using our bike share feature through the app. You can invite friends and family (max. 100 guests) to ...