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VanMoof S3 & X3
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How do I set up my VanMoof S3 or X3?
Your bike ships pre-assembled, and will be ready to ride after a few simple steps. We created a quick video that shows everything you need to do. You ...
How do I charge my e-bike?
VanMoof S3 & X3’s have an integrated battery (504W capacity) that can’t be removed for charging. To charge your bike, follow these simple steps: Ste...
How do I take care of my battery?
Outside temperatures can significantly influence the performance of your battery. The range and power output of a battery will be better in mild to warm wea...
What features does the VanMoof S3 & X3 have?
Although the VanMoof S3 & X3 have a similar frame design to the Electrified S2 & X2, almost everything has been upgraded: The motor is more po...
What is the difference between the S3 & X3?
The only differences between the S3 & X3 are the frame shape and wheel size. The X3 is designed for riders between 155-200cm and has 24" wheels ...
What are the bike's specifications?
All VanMoof S3 & X3 specs can be found on the bottom of the page here. Also other articles in our solution center will tell you more about the new bike....
Is it possible to order the VanMoof S3 & X3 via FiscFree/Nationale Fietsprojecten (NFP)?
Yes, this is possible. Just fill out the FiscFree form with the following information (depending what you'd like to order): Brand: VanMoof Ty...
How fast can I ride the VanMoof S3 & X3?
The maximum assisted speed of our electric bikes is limited to comply with local regulations. In the US our bikes are limited to a maximum assisted speed of...
How do I unlock the VanMoof S3 & X3
This video will show you the three ways to unlock the VanMoof S3 & X3. 1. Using your phone Make sure your smartphone connects to your bike Stand...
Does VanMoof participate in the Italian government’s cycle initiative?
Unfortunately, VanMoof isn’t participating in this initiative and we haven’t registered as suppliers. Our invoice is created at the time of shipping and, du...
Can I trade in my old bike for the new model?
At VanMoof our goal is to make our products available for as many people as possible. Thanks to the growth we have experienced in the past years, we were a...
How can I change the owner of my bike?
You can change a bike’s registered owner in your My VanMoof account. In the menu, go to ‘My Bikes’ and access the "Who can ride [bike's name]"...
Is it possible to lease the VanMoof S3 & X3?
No, there are currently no plans to offer the S3 & X3 with a leasing plan.
What are the bike incentives in France?
In France, bike incentives differ per region as they aren’t offered at a national level. We have listed the regions that offer a reimbursement where the cri...
Declaration of Conformity
You can download the Declaration of Conformity for the VanMoof S3 and the VanMoof X3 below.