If you see an error code, your bike isn’t responding, or something’s not working, you can reset your bike to resolve the issue. This video will show you how...
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There are a few reasons why your bike may not be waking up: Your bike is not connected to your phone If your bike is not connected to your smartphone...
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Error 27 indicates a communication issue with the controller. This issue can be fixed with a quick reset of your bike. To reset your bike, look under the b...
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Error 29 indicates a communication issue with the battery. This issue can happen when you unplug the charger from your bike when it’s unlocked – make sure t...
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Error 16 & Error 1 indicate a communication issue with the motor. This issue can be fixed with a quick reset of your bike. To reset your bike, look und...
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When you plug your charger into the mains you should see a green light. If you then connect the charger in your bike, the light will turn red. If you don’t ...
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