Blog 1

• VanMoof’s new chapter: Our vision for the brand

FAQ 1

• Update about VanMoof’s new chapter

Ownership & Validation 4

• How can I change the owner of my VanMoof?
• I did not receive a validation code from the previous owner. What now?

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Apple's Find My network 10

• What does Apple’s Find My network technology do?
• How do I connect my bike with the Apple Find My network?

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General 14

• iOS: Tips to connect with your bike
• Android: Tips to connect with your bike

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General 16

• Where will the VanMoof S5 & A5 be available?
• Can I attach my phone to the VanMoof S5 & A5?

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Get to know your bike 5

• How to assemble your S5 & A5
• Registering your S5 & A5

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Troubleshooting 7

• Troubleshooting your VanMoof S5 & A5
• Wake-up and unlock not working on my S5 & A5

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Accessoires 0

VanMoof S4 & X4 12

• Can I still buy the VanMoof S3 & X3?
• Can I trade-in my VanMoof S3 or X3 for a VanMoof S4 or X4?

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VanMoof S4 & X4 Manuals 4

• S4 Front Carrier Assembly Manual
• S4 & X4 Rear Carrier Assembly Manual

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General Information 18

• How do I assemble my VanMoof S3 or X3?
• What features does the VanMoof S3 & X3 have?

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Technical Information 18

• How many gears do the S3 & X3 have?
• What is the weight limit on the VanMoof bikes?

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Troubleshooting 34

• My bike is not turning on or not waking up
• Error 16

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Accessories 4

• Can I mount the VanMoof S3 front carrier on the Electrified S2?
• What are the exact measurements of the VanMoof S3 & X3 carrier?

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VanMoof S3 & X3 Front Fork Check 4

• VanMoof S3 front fork check
• What if I don’t own this bike anymore?

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VanMoof S3 & X3 PowerBank 20

• What is the VanMoof PowerBank?
• Where is the PowerBank available?

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General 10

• Can I mount a bambooman or waitress carrier on my VanMoof?
• Which child seats fit my VanMoof?

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Repairs & Maintenance 13

• Bike maintenance
• How to charge your e-bike and battery care

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Brakes, Wheels & Tires 12

• How to clean and adjust your brakes to avoid squeaking
• Can I mount the VanMoof S3 & X3 brakes on my S2 & X2?

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Saddle, Grips & Kickstand 7

• Can I buy a new saddle?
• Is it possible to fit another saddle?

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Frame & Fork 3

• Where can I find my bike's frame number?
• Will my VanMoof rust?

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Chainguard, Drivetrain & gears 7

• How many gears do I need?
• My gears are not shifting correctly, what should I do?

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Steering & Seating Position 1

• How high should I set my handlebar, and how?

Maintenance Packages 13

• Can I add the Maintenance Packages to all VanMoof models?
• Can I refuse certain repairs within the package?

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General Information 26

• How to get riding on an S2 or X2
• What's the difference between the VanMoof Electrified S and the VanMoof Electrified S2&X2?

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Trouble shooting 6

• How do I reset the Electrified S2 & X2
• My bike is not turning on or not waking up

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VanMoof S5 & A5 2

• How to replace the S5 & A5 saddle
• How to assemble the A5 Heavy Duty Rear Rack

Manuals & Videos 3

• How to hunt manual for Smartbikes
• How to fix a flat tire

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VanMoof S3 & X3 8

• How to attach the front wheel on the VanMoof S3 & X3
• How do I install a S3 or X3 front carrier?

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VanMoof S2 & X2 3

• How to hunt manual for Electrified S/S2, X/X2
• How to Re-Box your Electrified S2 or X2

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