When you plug your charger into the mains you should see a green light. If you then plug the charger into your bike, the light will turn red. This light will turn green again, once your bike is fully charged.
If you don’t see any light, please try a different power outlet first. If the charger still doesn’t show any light, your charger is in need of replacement. A new charger can be ordered on our website on the Accessories-page.
If you need more help with your charger, please get in touch with our customer support.