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VanMoof S3 & X3
VanMoof S3 & X3 Front Fork Check
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How do I assemble my VanMoof S3 or X3?
Your bike ships pre-assembled, and will be ready to ride after a few simple steps. We created a quick video that shows everything you need to do. You ...
What features does the VanMoof S3 & X3 have?
Although the VanMoof S3 & X3 have a similar frame design to the Electrified S2 & X2, almost everything has been upgraded: The motor is more po...
What is the difference between the S3 & X3?
The only differences between the S3 & X3 are the frame shape and wheel size. The X3 is designed for riders between 155-200cm and has 24" wheels ...
What are the bike's specifications?
All VanMoof S3 & X3 specs can be found on the bottom of the page here. Also other articles in our solution center will tell you more about the new bike....
Is it possible to order the VanMoof S3 & X3 via FiscFree/Nationale Fietsprojecten (NFP)?
Yes, this is possible. Just fill out the FiscFree form with the following information (depending what you'd like to order): Brand: VanMoof Typ...
How fast can I ride the VanMoof S3 & X3?
The maximum assisted speed of our electric bikes is limited to comply with local regulations. In the US our bikes are limited to a maximum assisted speed of...
How do I unlock the VanMoof S3 & X3
This video will show you the three ways to unlock the VanMoof S3 & X3. 1. Using your phone Make sure your smartphone connects to your bike Stand...
Does VanMoof participate in the Italian government’s cycle initiative?
Unfortunately, VanMoof isn’t participating in this initiative and we haven’t registered as suppliers. Our invoice is created at the time of shipping and, du...
How can I change the owner of my VanMoof S3 or X3 bike?
You can change a bike’s registered owner in your My VanMoof account. In the menu, go to ‘Bikes’. Navigate to the bike you’d like to change the ownership of ...
What are the bike incentives in France?
In France, bike incentives differ per region as they aren’t offered at a national level. We have listed the regions that offer a reimbursement where the cri...
Declaration of Conformity
You can download the Declaration of Conformity for the VanMoof S3 and the VanMoof X3 below.
Can I still purchase an S3 or X3?
Yes you can, but they will only be available via our Outlet store. You can check availability here. If the Outlet does not have the ride you're looking ...
Will these bikes be restocked?
Our VanMoof S3 and X3 series will no longer be restocked – however, if you're looking to make your commute the highlight of your day, then check out our...
Can my S3 or X3 still be repaired?
Yes, your VanMoof S3 or X3 will still be able to be repaired by one of our Bike Doctors. You can book an appointment via the app or your MyVanMoof account.
Can I still purchase accessories for my S3 or X3?
Yes you can still buy accessories for your VanMoof S3 or X3 via our online store. Simply use the filter on the left hand side to see what accessories are co...
Can I still test ride the S3 or X3?
Unfortunately we have stopped offering test rides for the VanMoof S3 and X3 across all of our stores.
Is my S3 or X3 applicable for the Trade In program?
Yes, your VanMoof S3 or X3 is still applicable for the trade in program. If you have any questions, reach out to our Support team via the chat or Facebook a...
Can I still cancel my S3 or X3 order?
Cancellations are possible up until the moment our Warehouse team starts preparing your order for shipment. You can canel your order via your MyVanMoof acco...