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VanMoof S5 & A5
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Where will the VanMoof S5 & A5 be available?
You can order the S5 and A5 here. Unfortunately, they’re currently unavailable to riders in Spain, Italy, Portugal, Latvia, and Poland
Can I attach my phone to the VanMoof S5 & A5?
Yes, the S5 & A5 includes a removable phone mount feature. You'll need to get your hands on a SP Connect phone case to attach your phone to the bike...
How long will delivery of the S5 & A5 take?
Estimated shipping dates are shown when placing the order. The sooner you place your order, the sooner you ride. After your order is placed you can check y...
What's the difference between the Series 5 and 3 models
To compare our models, head over to our VanMoof comparison chart to view the different bike specifications, or download the full comparison specs sheet below.
What is the difference between this bike and the VanMoof V?
The S5 & A5 are the next generation of VanMoof city e-bikes. The VanMoof V is our new high-speed bike, expected in 2023. Learn more about the VanMoof V ...
Where can I get my bike serviced or repaired?
All VanMoof models can be serviced at our Brand Stores. Our Service Hubs and certified workshops can only service our newest S5 & A5 and the S3 & X3...
Can I add a front and/or rear child seat on the VanMoof S5 & A5?
Front child seat Because the VanMoof handlebar design differs from most other bikes, the Thule Yepp Nexxt Mini and Thule Yepp Mini are the only front chil...
Can I test ride the VanMoof S5 or A5?
You can now book a test ride for the new S5 & A5, depending on your location. Over time we’ll add new locations, but for now, you can enter your locatio...
Partial payments are no longer available for new orders, the below information is still applicable for orders already placed. How does the partial paym...
Which accessories will be available?
We'll be releasing new accessories soon. Join our mailing list to receive first-hand updates on when you'll be able to get your hands on them. If yo...
What is the advantage of ordering the VanMoof S5 & A5 now?
You’ll be one of the first in line to get your hands on the new bike. The longer you wait, the later you'll receive your bike.
Is the VanMoof S5 & A5 compatible with the Thule chariot or other trailers?
The VanMoof S5 and A5 were not designed to pull trailers, but they will fit a mounting system that's compatible with an M10X1.0 axle thread. We recommen...
Declaration of Conformity S5 & A5
You can download the Declaration of Conformity for the VanMoof S5 and the VanMoof A5 below.
Are the Light Gray and Dark Gray S5/A5 e-bikes the same?
The only difference between the S5 & A5 e-bike is the color of the frame.
I've already purchased a Light Gray S5/A5, can I change the color to Dark Gray?
It's not possible to switch colors. However, you can cancel your current Light Gray S5/A5 and order the Dark Gray model. This is only possible when your...
Can I test ride the Dark Gray S5/A5?
You can only test ride the Light Gray model in our stores at the moment. They are the same e-bikes, just with a different color frame.